Shipping
Last updated: [add date]
We ship worldwide. Orders are processed within [1–2] business days, and delivery typically takes [7–15] business days depending on your location.
Order tracking
Once your order ships, we'll email you a tracking number.
Customs & duties
International orders may be subject to import duties set by your country; these are the customer's responsibility.
Questions?
Email [your support email] and we'll help.
Returns & Refunds
Last updated: [add date]
Not happy? Return your item within 30 days of delivery for a refund.
Conditions
- Unused and in original packaging.
- Proof of purchase required.
- Return shipping is the customer's responsibility unless the item arrived damaged or faulty.
How to start
Email [your support email] with your order number.
Refund timing
After we receive and inspect the return, refunds are issued within [5–10] business days.
Privacy Policy
Last updated: [add date]
What we collect and how we use it.
What we collect
- Order details — name, shipping address, email, to fulfil your order.
- Payments — processed securely by Stripe. We never see or store card numbers.
How we use it
Only to process, ship, and support your order. We do not sell your data.
Your rights
Ask what we hold or request deletion via [your support email].
Contact Us
We're here to help
Questions about an order, shipping, or a return? We reply within [1–2] business days.
Email
[your support email]
Business
[your business / trading name]